Terms of Service

These terms describe the general expectations for website design, development, consulting, and related services provided by Crow Web Consulting (“CROW,” “we,” “us,” or “our”). A project proposal, quote, invoice, subscription checkout, or separate written agreement may add to or replace these general terms for a specific engagement.

1. Services and project scope

CROW provides website design, website development, digital consulting, website reviews, lead-generation features, forms, and related digital services. The exact scope, deliverables, timeline, and price are based on what is agreed before work begins.

2. Free demos

A free demo or preview is provided to show a possible direction for a business. A demo is not a promise that every feature shown will be included in a paid project. No payment is required merely to request or view a demo.

3. Pricing and taxes

Prices shown on the website are starting prices unless stated otherwise. The starting website offer is advertised at $30 per month, with a custom domain billed separately. Final pricing may change based on scope, third-party services, domains, integrations, content work, or other project-specific requirements. Applicable taxes may be added where required by law. Texas treats many website creation, hosting, repair, and maintenance services as taxable data-processing services, so tax treatment can depend on the service and customer location.

4. Recurring services and cancellation

Where a project uses a recurring monthly service, the applicable billing amount, billing date, included services, cancellation terms, and any refund terms will be communicated before the recurring service begins or accepted through the applicable checkout or agreement. A domain registration is separate from the monthly website service and may be subject to the registrar’s terms and renewal rules.

5. Payments and unpaid balances

Invoices, checkout pages, or written proposals control the payment schedule for a specific project. CROW may pause work or access to nonessential services when an agreed payment becomes overdue, subject to any separate agreement and applicable law.

6. Client responsibilities

Clients are responsible for providing accurate business information, approved branding assets, lawful content, account access when needed, and timely feedback. Clients are responsible for confirming that supplied text, photographs, logos, trademarks, prices, claims, and other materials may legally be used.

7. Third-party services

Websites may use third-party providers for hosting, domains, forms, analytics, scheduling, payment, email, maps, social media, or other functions. Those services have separate terms, fees, privacy practices, and availability. CROW is not responsible for third-party outages, policy changes, account restrictions, or pricing changes.

8. Ownership and licenses

After agreed project payments are completed, the client receives the rights to final deliverables created specifically for that client, subject to third-party licenses, stock or open-source terms, and any separate agreement. CROW may retain ownership of reusable code, general techniques, internal tools, templates, drafts, and processes that are not unique client deliverables.

9. Client content and claims

CROW may decline or remove content that appears unlawful, fraudulent, misleading, infringing, discriminatory, unsafe, or otherwise inappropriate. The client remains responsible for the legality and accuracy of business information it supplies.

10. Reviews and testimonials

Reviews should come from people with genuine experience of CROW's services. CROW does not require a positive review as a condition of service and does not intentionally publish fabricated reviews. The review form separately asks whether a reviewer permits public sharing.

11. No guaranteed business results

A website or digital system can be designed for clarity, usability, speed, search visibility, and customer action, but CROW does not guarantee specific traffic, rankings, leads, sales, revenue, or other business results.

12. Accessibility and reasonable requests

CROW aims to build websites that are usable by people with disabilities. If a client or visitor encounters an accessibility barrier, CROW will review the report and work toward a reasonable improvement when appropriate to the service.

13. Communication and electronic notices

Project communication may occur by email, messaging, calls, or other agreed channels. Clients are responsible for keeping contact information current. Electronic communications may be used for project notices, invoices, scheduling, and service updates.

14. Changes to these terms

These general terms may be updated as the business grows. The version applicable to a project will be the version communicated or incorporated into the relevant project agreement, quote, checkout, or invoice.

15. Governing law

Unless a separate written agreement states otherwise, these terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

16. Severability

If any provision of these terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

17. Questions

Questions about these terms should be sent through the CROW contact page before work begins whenever possible.